Privacy Policy

thinkCube Systems (Pvt) Limited (“us”, “we”, or “our”) operates http://www.exaper.com (the “Site”). We respect the privacy of the people we deal with and we uphold high standards of privacy practice and security. This document informs you of our policies regarding the collection, use and disclosure of Personal Information.


Collection of Personal Information

While using our Site or services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name, telephone number and address (“Personal Information”).

We collect personal information about you which is reasonably necessary to:

  • provide you with quality products and services
  • consider requests you make to us or communicate with you
  • conduct advertising and marketing functions
  • maintain your contact details
  • fulfil our legal obligations, such as, but not limited to, those relating to taxation

Without such information we may not be able to process your requests or provide you with an appropriate level of service.

We collect Personal Information about you directly from you – this can be in person, in documents you give us, from telephone calls, emails, competitions you enter, your access to our Site or from transactions you make.

We may also collect your Personal Information from third parties including, but not limited to, public sources, agents, referrers, our related companies and service providers (including credit reporting bodies).


Storage of Personal Information

We keep Personal Information in physical and electronic records, at our premises and the premises of our service providers, which may include storage on the cloud. Where this occurs, we take reasonable steps to protect Personal Information against misuse or loss. We may also keep records of our interactions with you (including by telephone, email and online), your transaction history and your enquiries or complaints.


Use of Personal Information

We use Personal Information about you for the purpose for which it was provided to us, including to:

  • process requests
  • administer and manage our products and services (including monitoring, auditing, and evaluating those products and services
  • model and test data (in a controlled environment)
  • develop scores, risk assessments and related analytical tools
  • marketing and advertising products or services which may be of interest to you
  • communicate with you and deal with any complaints or enquiries.

Disclosure of Personal Information

We may share Personal Information within our related companies, and may disclose Personal Information externally:

  • as required by law or regulations, or as required by a regulator
  • to our service providers who provide services in connection with our business (including, but not limited to auditing, accounting, legal, business consulting, banking, delivery, data analysis, mailing, marketing and research)
  • as contained in the terms and conditions of our product or service.

We may sometimes share Personal Information on a confidential basis with companies or organisations we do business with (e.g. product development, joint venture arrangements or distribution arrangements).

We may also disclose Personal Information on a confidential basis in connection with investment activities including, but not limited to, acquisitions, mergers, divestments, and the management of any part of our business or assets.


Security of Personal Information

We use security procedures and technology to protect the Personal Information we hold. However, please understand that no system is 100% secure. We endeavour to prevent misuse or unlawful disclosure of Personal Information through internal policies, auditing, training and monitoring of staff

If other companies provide support services, we require them to appropriately safeguard the privacy of the Personal Information provided to them.


Accuracy of Personal Information

We take reasonable steps to ensure that all Personal Information we hold is as accurate as possible. You are able to contact us at any time to request access to or correction of your Personal Information.


Cookies

For all visitors to our Site, we use cookies to collect anonymous information such as the server your computer is logged on to, your browser type (e.g. Internet Explorer, Chrome, or Firefox), and your IP address.
An IP address is a number that is assigned to your computer automatically and required for using the Internet. We may also derive the location associated with an IP address. A ‘cookie’ is a packet of information placed on a user’s computer by a website for record keeping purposes. While cookies are not considered personal information, they are generally used on our Site to:

  • access online services – if you log into secure areas on our Site we will use cookies to authorise your access and save your preferences
  • manage advertising – when you see one of our ads on a third party website, cookies are sometimes used to collect anonymous information about the page you visit and the type of software you are using
  • monitor traffic – we may use anonymous information to track how people are using the Site. This may include time of visit, pages visited and some system information about the type of computer you are using
  • monitor our use of our Site – if we have identified you as a result of you accessing our website from a personalised communication or providing us with Personal Information by completing a form online, we may use cookies to collect Personal Information about you.

You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is sent. Each browser is different, so check the Help menu of your browser to find out how to change your cookie preferences. If you would prefer not to be identified you can delete the cookies. If you disable the use of cookies on your web browser or remove or reject specific cookies from the Site or linked sites, then you may not be able to gain access to all of the content and facilities of the websites.


Changes to this Privacy Policy

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Any changes will be in effect immediately after being posted on this page. Your continued use of the Site after we post any modifications means that you agree to those changes.


Contact Us

If you have any questions or complaints regarding this Privacy Policy or the handling of your Personal Information, please email us on inquiries@exaper.com


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